Getting started

1. Create your pharmacy

Sign up and give your pharmacy a name. This creates your workspace (your tenant), which everything else — branches, users, products, and sales — belongs to.

2. Add your branches

Add each physical location as a branch with a short code such as NRB-01. Stock, sales, and users are all branch-scoped, so getting this right early keeps your reporting clean.

3. Invite your team

Assign each person a role that matches what they do:

• Owner — full access, including reports and settings.
• Pharmacist — inventory, dispensing, and the clinical reference library.
• Assistant — receiving stock and day-to-day inventory.
• Cashier — the point of sale only.

4. Receive your first stock

Record a delivery as one or more batches. Each batch has a lot number, an expiry date, a received quantity, and a cost price. Pharma360 never stores a running quantity — on-hand stock is always the sum of the movement ledger, which is what makes offline merging reliable.

5. Make a sale

Open the POS, add products to the cart, choose M-Pesa or cash, and complete the sale. If you are offline, the sale is saved locally and queued. When you reconnect it syncs automatically — no duplicates.

Next steps

Read the Features guide to go deeper on expiry tracking, alerts, multi-branch, and reporting.